Getting an email this morning from every company that’s every tried to sell me anything advertising their day-after-Christmas and last-few-days-of-the-year sales was a pretty good indicator that retailers are trying to push a few more dollars through the register in 2007. It must be working, too, because all-time-high online shopping volumes are apparently crippling even the stoutest of virtual brick houses:


I’ve been waiting for almost 30 minutes to get into virtual Macys and in internet time, that’s an eternity. Year-end sale or not, that’s poor technology management and a good way to lose customers to Nordstrom (whose site seems to be working fine).